Contact Support
DSMatch & Credit Novation Consent
MarkitWire
Trade Manager
PortRec and Egus/Egains Support		MarkitSERV Client Services - 24 hr support Monday - Friday
Contact Information:Hotline Numbers:
UK/Europe/Asia: + 44 (0)84 4994 7378
US and Canada: + 1 877 765 8737
Email address:
support@markitserv.com
 
FunctionsMain Menu Path
For MarkitWire Inquiries1
For logon or connectivity issues(sub menu option 1)
For trade inquiries(sub menu option 2)
For user set up and all static data requests(sub menu option 3)
For all other inquiries including password resets(sub menu option 4)
 
FunctionsMain Menu Path
For DSMatch Inquiries2
For Credit confirmations(sub menu option 1)
For Rates and Equity confirmations(sub menu option 2)
For FX confirmations(sub menu option 3)
For Novation consent(sub menu option 4)
For password resets and digital certificate issues(sub menu option 5)
For implementation and membership issues (available 8:00AM - 5:30PM ET)(sub menu option 6)
 
FunctionsMain Menu Path
For MarkitSERV Web Portal Connectivity Issues3
 
FunctionsMain Menu Path
For Trade Manager and Egus/Egains Inquiries4
 
FunctionsMain Menu Path
For PortRec Inquiries5
MarkitWire UAT / Training Support
RegionContact Numbers
UK / Europe+44 (0)20 3367 0652
US / Canada+1 212 488 4050
Asia+44 (0)84 4994 7378
MarkitSERV Web Support Enquiry
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